Services / Crisis Communication

In times of crisis, your reputation and relationships are on the line. We are here to guide you through these difficult situations with comprehensive crisis communication solutions tailored for industrial companies. With deep industry expertise, global communication capabilities, real-time monitoring and strong media relationships, we’re ready to help you mitigate the impact of crises, maintain investor confidence and strengthen your market leadership with a well-managed, transparent and effective crisis communication strategy.

Manage your reputation on your terms

In times of heightened awareness and accountability, we protect your brand with rapid, effective communication to control the narrative and minimise the damage.

• We leverage strong media relationships to ensure your message gets the attention it deserves, preserving your brand’s integrity.
• Our international team’s multilingual capabilities ensure effective crisis management across all key regions, addressing both global and local concerns while maintaining your reputation.
• We develop clear, consistent messaging, crafting a unified voice that maintains credibility and trust during high-pressure situations.

Effective and efficient crisis management

We handle your crisis seamlessly with a coordinated, media engagement strategy that is meticulously planned and executed without oversight.

• We develop and execute your crisis communication plan across multiple channels, ensuring that your key messages and public statements reach those that matter most.
• Instead of waiting for the media to react, we engage them at speed, proactively managing the narrative while working to reduce the potential spread of misinformation.
• After a crisis, we provide strategic reputation management and recovery services to help rebuild your brand, restore trust and reinforce stakeholder credibility, ensuring you emerge stronger.

Expert support for every situation

We have the resources and expertise to help you overcome key media engagement crisis communication challenges, from monitoring tools and technologies to vital training solutions.

• Our comprehensive approach helps marketing communication managers overcome resource constraints during a crisis, delivering strategy and media engagement support to ease the burden on internal resources.
• Our proprietary tools enable real-time monitoring of media coverage and public sentiment, enabling informed, data-driven adjustments to be made to your communication strategy.
• We equip your team with the skills needed to respond effectively during a crisis, ensuring they are ready to handle any challenge with confidence and clarity.